NO METABOLITES IN SPECIMEN COLLECTION
Drug test metabolites that cannot be seen on the window of "drug to be tested" is resolved by downloading the patch named "REF_09102018" Just follow the instructions below:
step 1: Download and save at your desktop
step 2: double click REF_09102018.exe
step 3: click extract, open REF_09102018 folder
step 4: open DoubleClick_Me.bat
step 5: press enter when press any key message appeared
step 6: if black screen disappeared, relogin or check specimen collection and drug to be tested.
Note: Please delete all old refupdate files or any old executable files, it may cause database loss or corruption. Thank you.
.......Posted September 10, 2018.
Drug test metabolites that cannot be seen on the window of "drug to be tested" is resolved by downloading the patch named "REF_09102018" Just follow the instructions below:
step 1: Download and save at your desktop
step 2: double click REF_09102018.exe
step 3: click extract, open REF_09102018 folder
step 4: open DoubleClick_Me.bat
step 5: press enter when press any key message appeared
step 6: if black screen disappeared, relogin or check specimen collection and drug to be tested.
Note: Please delete all old refupdate files or any old executable files, it may cause database loss or corruption. Thank you.
.......Posted September 10, 2018.
| ref_09102018.exe |
Announcement:
Only scheduled Walk-In client will be assisted from August 28 to August 31, 2018. Idtomis Helpdesk in Bldg 9 is attending a workshop during the said date.
Thank you.
Only scheduled Walk-In client will be assisted from August 28 to August 31, 2018. Idtomis Helpdesk in Bldg 9 is attending a workshop during the said date.
Thank you.
Good day everyone!
IDTOMIS ISP is now fixed, thank you for your patience. Please online all DTO transactions. Thank you.
.......Posted August 3, 2018. 10:30am
IDTOMIS ISP is now fixed, thank you for your patience. Please online all DTO transactions. Thank you.
.......Posted August 3, 2018. 10:30am
To All.
As of today, August 2, 2018 3:00pm, IDTOMIS Internet Service Provider/ISP is having an intermittent connection and this will caused of inaccessible server/website. We are currently coordinating it to the provider. Sorry for the inconvenience. Rest assured that this will be fixed as soon as posible. Will keep you posted. Thank you and God Bless.
As of today, August 2, 2018 3:00pm, IDTOMIS Internet Service Provider/ISP is having an intermittent connection and this will caused of inaccessible server/website. We are currently coordinating it to the provider. Sorry for the inconvenience. Rest assured that this will be fixed as soon as posible. Will keep you posted. Thank you and God Bless.
Reminder:
- For emails and Google Hang-outs chat inquiry, Kindly indicate first the Laboratory Name following the concern, so that helpdesk will easily assess the facility. Thank you.
- Emails and chats will be attended as soon as possible, after the walk-in clients are assisted. Thank you.
- For walk-in clients, 8:00am first come, first serve. Cut off is 3:00pm, it depends on the concern/problem (for us to cater/focus on phone, chats and emails inquiry by 3pm-5pm and other assigned tasks) . Kindly bring request letter. Thank you.
To all, FYI
As of July 25, 2018, we are having technical issues with our landline causing sudden disconnection of line, sorry for the inconvenience.
Rest assured that this will be fixed as soon as possible.
Thank you.
Update: Phone fixed as of 1:00pm
.......Posted July 25, 2018.
As of July 25, 2018, we are having technical issues with our landline causing sudden disconnection of line, sorry for the inconvenience.
Rest assured that this will be fixed as soon as possible.
Thank you.
Update: Phone fixed as of 1:00pm
.......Posted July 25, 2018.
ATTENTION:
Good Day to all!
Please be informed that IDTOMIS will have an emergency system maintenance July 20, 2018 at 4:00 PM, in this case the server will temporarily inaccessible and will resume online operation by Monday July 23, 2018 at 7:00 AM. In this case, please apply all online transaction thru website before 4pm today
Thank you po for your consideration.
God Bless!
Good Day to all!
Please be informed that IDTOMIS will have an emergency system maintenance July 20, 2018 at 4:00 PM, in this case the server will temporarily inaccessible and will resume online operation by Monday July 23, 2018 at 7:00 AM. In this case, please apply all online transaction thru website before 4pm today
Thank you po for your consideration.
God Bless!
FYI:
Good day!
IDTOMIS helpdesk can be reach thru Google Hang-outs.
Sir Jun - ventura.policarpio.jr@gmail.com
Sir Arnel - idtomisonline@gmail.com
Ms Ezek - idtomis.ezek@gmail.com
Sir Paul - idtomispaulyu@gmail.com
Sir Warren - btxvillanueva@gmail.com
Thank you po and God Bless.
.......Posted July 20, 2018.
Good day!
IDTOMIS helpdesk can be reach thru Google Hang-outs.
Sir Jun - ventura.policarpio.jr@gmail.com
Sir Arnel - idtomisonline@gmail.com
Ms Ezek - idtomis.ezek@gmail.com
Sir Paul - idtomispaulyu@gmail.com
Sir Warren - btxvillanueva@gmail.com
Thank you po and God Bless.
.......Posted July 20, 2018.
To All
Thank you for your understanding, server is up and running. Kindly upload offline transactions and you can access IDTOMIS website.
God Bless po
.......Posted June 27, 2018.
Thank you for your understanding, server is up and running. Kindly upload offline transactions and you can access IDTOMIS website.
God Bless po
.......Posted June 27, 2018.
FYI
Good Day po!
Please be informed that IDTOMIS server is temporarily not available due to
emergency system maintenance as of today June 25, 2018.
Sorry for the inconvenience. Kindly wait for further notice.
Thank you po and God Bless!
Good Day po!
Please be informed that IDTOMIS server is temporarily not available due to
emergency system maintenance as of today June 25, 2018.
Sorry for the inconvenience. Kindly wait for further notice.
Thank you po and God Bless!
Good Day to all!
Please be informed that we are having a server back up scheduled on Friday, MARCH 16, 2018 at 5:00 PM, in this case the server will temporarily inaccessible and will resume online operation by Monday MARCH 19, 2018 at 7:00 AM.
Thank you po for your consideration.
God Bless!
.......Posted March 15, 2018.
Please be informed that we are having a server back up scheduled on Friday, MARCH 16, 2018 at 5:00 PM, in this case the server will temporarily inaccessible and will resume online operation by Monday MARCH 19, 2018 at 7:00 AM.
Thank you po for your consideration.
God Bless!
.......Posted March 15, 2018.
FYI: ON-LINE APPLICATION FOR RENEWAL OF ACCREDITATION for CY 2018 will start on October and will end by December 2017. Owner of the drug testing laboratories may start their online application. PAPERLESS APPLICATION still implemented. Only submit to HFSRB the photocopy of Original Receipt of renewal. Please be guided accordingly.
Thank you!
STEPS ON IDTOMIS ONLINE RENEWAL FOR 2018 ACCREDITATION STARTING OCTOBER 1, 2017.
1. Go to IDTOMIS Website using the Owner's Account. CLICK RENEW button on DTL and DATRC Accreditation Menu.
2. Complete all the requirements needed on the IDTOMIS Website. (Application form, documentary requirements, personnel/s and equipment/s)
3. After you have completed all the requirements, Need to print out the Generated ORDER OF PAYMENT!
4. Pay either only by to DOH Cashier or PMO (Postal Money Order) : Bldg. 15, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila, HFSRB (Health Facilities and Services Regulatory Bureau)
5. Wait for the email generated of the owner from IDTOMIS of received payment.
---Posted October 3, 2017.
Thank you!
STEPS ON IDTOMIS ONLINE RENEWAL FOR 2018 ACCREDITATION STARTING OCTOBER 1, 2017.
1. Go to IDTOMIS Website using the Owner's Account. CLICK RENEW button on DTL and DATRC Accreditation Menu.
2. Complete all the requirements needed on the IDTOMIS Website. (Application form, documentary requirements, personnel/s and equipment/s)
3. After you have completed all the requirements, Need to print out the Generated ORDER OF PAYMENT!
4. Pay either only by to DOH Cashier or PMO (Postal Money Order) : Bldg. 15, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila, HFSRB (Health Facilities and Services Regulatory Bureau)
5. Wait for the email generated of the owner from IDTOMIS of received payment.
---Posted October 3, 2017.
To those DTLs that experiencing the non-appearance of the list of confirmatory lab. in DTO program, kindly execute the latest update "02012017".
Note: This file can be only used once, kindly seek assistance of IDTOMIS helpdesk if theres any problem in the DTO to avoid data loss or database corruption.
Thank you.
step 1: Download and save file at your desktop
step 2: double click 02012017.exe
step 3: click extract, open 02012017 folder
step 4: open/run DoubleClick_Me.bat
step 5: press enter when press any key message appeared
step 6: if black screen disappeared, relogin DTO and go to Initial Screening or Release of Specimen, search ccf# and uncheck date to release positive data in your chosen confirmatory lab.
Note: This file can be only used once, kindly seek assistance of IDTOMIS helpdesk if theres any problem in the DTO to avoid data loss or database corruption.
Thank you.
step 1: Download and save file at your desktop
step 2: double click 02012017.exe
step 3: click extract, open 02012017 folder
step 4: open/run DoubleClick_Me.bat
step 5: press enter when press any key message appeared
step 6: if black screen disappeared, relogin DTO and go to Initial Screening or Release of Specimen, search ccf# and uncheck date to release positive data in your chosen confirmatory lab.
Posted February 1, 2017
ADVISORY:
To all DTL's using PMO/Managers Check for RCO payment, initial and renewal of Accreditation, please avoid staple marks or any perforation as this may affect the validity of PMO/Check payments and to avoid being dishonored by the bank.
For your information....
Posted: February 01, 2017
To all DTL's using PMO/Managers Check for RCO payment, initial and renewal of Accreditation, please avoid staple marks or any perforation as this may affect the validity of PMO/Check payments and to avoid being dishonored by the bank.
For your information....
Posted: February 01, 2017
IDTOMIS Specification Requirements for DTO and RCO installation
OS Minimum: Windows XP Service Pack 2 32bit
OS Maximum: Windows 7 32bit
Minimum Processor: Core 2 Duo / Dual Core
Screen Resolution: 1440x900 / 1024x768
USB Ports: 5
Internet: 1 Mbps
1 Webcam
1 Megamatcher/Biometric Device
1 Megamatcher license
---Posted July 11, 2016.
IDTOMIS ANNOUNCEMENTS
(PLEASE READ)
ATTENTION ALL DTL's OWNER :
REQUIREMENTS FOR CASHBOND REFUND:
1. Original Receipt, if lost provide Affidavit of Loss and/or request a CTC from COA of the Department of Health (DOH).
2. Letter of Intent for closure.
3. Copy of recent/present COA.
4. Deed of sale (for acquired/bought DTL).
5. TIN #
6. Valid ID
---September 18, 2013
GUIDELINES FOR REMOTE COLLECTION OF DRUG TESTING SPECIMEN:
1. Collection of specimen at a temporary/remote facility can only be conducted at the following locations/conditions:
1.1 Workplace/school/jail/ or prison/rehabilitation for:
1.1.1 Random
1.1.2 Follow-up
1.1.3 Reasonable/Suspicious Cause
1.1.4 Crime Scene and post accident
1.2 Person who are critically ill/disabled.
2. Only drug testing laboratories accredited by the Department of Health shall be allowed to perform collection of drug testing specimen at temporary/remote facility. Performance of remote collection shall be allowed only if it involves 20 or more client/donor.
3. A PERMIT FOR REMOTE COLLECTION OF DRUG TESTING SPECIMEN (PRC-DTS) shall be secured only from the DOH-BHFS, at least seven (7) working days prior to the scheduled collection of drug testing specimen at temporary/remote facility. PRC-DTS is NOT required in cases of crime scene, post accident and critically ill/disabled patients.
4. In case of reasonable/suspicious cause involving less than 20 clients/subject/donor a PRC-DTS is NOT required PROVIDED that the drug testing laboratory shall submit to BHFS/CHD documents from the requesting party justifying the reason for the collection within 48 hours after the procedure.
5. The following are the documentary requirements:
5.1 Letter of request to conduct remote collection containing the following information: date, time, venue of collection and estimate numbers of donors/clients/subjects.
5.2 Notarized MOA/contract between the contracting parties.
5.3 List of authorized personnel employed at the laboratory designated for remote collection.
5.4 Operational procedures for remote collection and transport ( collection, transport, handling) in accordance with DOH-MANOPS for drug testing.
5.5 List of supplies, transport, materials eg. Ice chest
6. A permit fee of Php 500.00 for each site shall be collected from the date of issuance.
7. The PRC-DTS shall be valid only for 2 weeks from the date of issuance.
8. The collection site should be located within a 100 km radius from the address of the applicant laboratory.
9. The permit shall be posted in a conspicuous area within the laboratory and the temporary facility located at a remote site.
10. The DOH-BHFS may inspect the remote collection site prior to the issuance of the permit or monitoring during the actual collection. A collection site shall have a controlled, secured and suitable area for specimen collection/storage, supplies and records.
11. No drug testing examination shall be conducted at a temporary collection facility.
12. The laboratory shall maintain records of all remote collection performed.
13. In case of failure to perform the collection at the specified date, the laboratory shall inform DOH-BHFS/CHD in writing, fascimile, e-mail or through telephone within 48 hours before the scheduled date of collection. The DOH-BHFS shall be informed of the new schedule/s.
14. Violations of the guidelines stated herein and in the IRR governing accreditation of DTL's and Manual of Operations for Drug Testing Laboratories shall be the basis for suspension/revocation of the PRC-DTS and the accreditation of the laboratory.
--- July 4, 2013
Please be informed that we are now on a nationwide Web-base set-up for our IDTOMIS. The following transaction should be done thru online transaction :
1) Application for Remote collection
2) DTK Registration
3) Incident Report (Request for Data Correction)
4) Memorandum for Records (Request for re-installation and re-initialization of IDTOMIS)
--- Posted September 21, 2012
1. Collection of specimen at a temporary/remote facility can only be conducted at the following locations/conditions:
1.1 Workplace/school/jail/ or prison/rehabilitation for:
1.1.1 Random
1.1.2 Follow-up
1.1.3 Reasonable/Suspicious Cause
1.1.4 Crime Scene and post accident
1.2 Person who are critically ill/disabled.
2. Only drug testing laboratories accredited by the Department of Health shall be allowed to perform collection of drug testing specimen at temporary/remote facility. Performance of remote collection shall be allowed only if it involves 20 or more client/donor.
3. A PERMIT FOR REMOTE COLLECTION OF DRUG TESTING SPECIMEN (PRC-DTS) shall be secured only from the DOH-BHFS, at least seven (7) working days prior to the scheduled collection of drug testing specimen at temporary/remote facility. PRC-DTS is NOT required in cases of crime scene, post accident and critically ill/disabled patients.
4. In case of reasonable/suspicious cause involving less than 20 clients/subject/donor a PRC-DTS is NOT required PROVIDED that the drug testing laboratory shall submit to BHFS/CHD documents from the requesting party justifying the reason for the collection within 48 hours after the procedure.
5. The following are the documentary requirements:
5.1 Letter of request to conduct remote collection containing the following information: date, time, venue of collection and estimate numbers of donors/clients/subjects.
5.2 Notarized MOA/contract between the contracting parties.
5.3 List of authorized personnel employed at the laboratory designated for remote collection.
5.4 Operational procedures for remote collection and transport ( collection, transport, handling) in accordance with DOH-MANOPS for drug testing.
5.5 List of supplies, transport, materials eg. Ice chest
6. A permit fee of Php 500.00 for each site shall be collected from the date of issuance.
7. The PRC-DTS shall be valid only for 2 weeks from the date of issuance.
8. The collection site should be located within a 100 km radius from the address of the applicant laboratory.
9. The permit shall be posted in a conspicuous area within the laboratory and the temporary facility located at a remote site.
10. The DOH-BHFS may inspect the remote collection site prior to the issuance of the permit or monitoring during the actual collection. A collection site shall have a controlled, secured and suitable area for specimen collection/storage, supplies and records.
11. No drug testing examination shall be conducted at a temporary collection facility.
12. The laboratory shall maintain records of all remote collection performed.
13. In case of failure to perform the collection at the specified date, the laboratory shall inform DOH-BHFS/CHD in writing, fascimile, e-mail or through telephone within 48 hours before the scheduled date of collection. The DOH-BHFS shall be informed of the new schedule/s.
14. Violations of the guidelines stated herein and in the IRR governing accreditation of DTL's and Manual of Operations for Drug Testing Laboratories shall be the basis for suspension/revocation of the PRC-DTS and the accreditation of the laboratory.
--- July 4, 2013
Please be informed that we are now on a nationwide Web-base set-up for our IDTOMIS. The following transaction should be done thru online transaction :
1) Application for Remote collection
2) DTK Registration
3) Incident Report (Request for Data Correction)
4) Memorandum for Records (Request for re-installation and re-initialization of IDTOMIS)
--- Posted September 21, 2012
CLICK THE IMAGE ABOVE FOR THE IDTOMIS WEBSITE
814.3 version for RELEASE!
Please be informed that there is a new version for IDTOMIS. Version 814.3 is out for release. This update will continue the function of batch client verification on Remote Collection Operation (RCO) and other purpose that will maintain the system. Kindly download the file from this site.
Procedure on how to update the version of IDTOMIS also available for download.
1. Click the filename "version814.3.exe".
2. Save the file where you can easily check the file on your idtomis computer (preferably on the desktop).
3. After saving the file to Desktop, click it twice then a WinRAR self extracting archive window will appear, the destination folder should be C:\Program Files\DTO.
4. Then click Install then Yes to All.
5. It automatically updates your DTO to version 814.3.
----Posted November 5, 2012
Procedure on how to update the version of IDTOMIS also available for download.
1. Click the filename "version814.3.exe".
2. Save the file where you can easily check the file on your idtomis computer (preferably on the desktop).
3. After saving the file to Desktop, click it twice then a WinRAR self extracting archive window will appear, the destination folder should be C:\Program Files\DTO.
4. Then click Install then Yes to All.
5. It automatically updates your DTO to version 814.3.
----Posted November 5, 2012
| version814.3.exe |
IDTOMIS CONTACT INFORMATION
Trunkline: 651-7800
Local IDTOMIS IMS: 1938 and 1940
Local IDTOMIS BHFS: 2509
Direct Line: 781-9641 & 711-0650
* YMs will be attended as soon as possible...
Walk-in Clients will be attended until 3PM but straight 8 hours will be available to assist clients.
Maraming Salamat Po.
IDTOMIS UPDATE (December 14, 2012)
RENEWAL APPLICATION?
If you have not SUBMIT or generated an ORDER OF PAYMENT on your renewal application for 2013 before DECEMBER 21, 2012, you need follow guidelines indicated below:
WITHIN METRO MANILA and/or CAN go to DOH, Manila.
1. Get you order of payment from BHFS, Building 15, DOH Manila
2. Pay to the CASHIER
3. Bring the RECEIPT to BHFS for filling.
OUTSIDE METRO MANILA and/or CAN NOT go to DOH, Manila
1. Pay thru PMO POSTAL MONEY ORDER Address to BHFS, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila.
2. BHFS will note all the payment done by PMO.
Wait for further updates on this site.
JUST PAY TO CASHIER and/or PMO to DOH,Manila
MARAMING SALAMAT PO!
----December 14, 2012
PLEASE RENEW FOR YOUR 2013 ACCREDITATION ONLINE!
Please be guided that the renewal for accreditation is now at the middle of applying date inclusion. As early as today you have to comply on how to renew your drug testing facilities online on IDTOMIS @ http://115.85.9.99/idtomis/login.jsp !
---Posted October 01, 2012
RENEWAL OF ACCREDITATION MANUAL CAN NOW BE DOWNLOADED ON THE MANUALS AND INSTRUCTION SECTION OR CLICK HERE
Paper-less Renewal Application is applicable yearly. DTL owner still need to provide the necessary requirements as stated in the checklist of renewal to be filed at the laboratory to be presented to the inspection team to the DOH/CHD.
Renewal period start on October to December yearly on IDTOMIS.The word RENEW will appear automatically on the left box just before the name of the drug testing laboratory.
--Posted September 29, 2012
IDTOMIS ERROR DEFINITION & SOLUTION
1. ERROR:“CAPTURE BIOMETRIC FIRST”
DESCRIPTION: It will appear after saving the client’s record on the REGISTER CLIENT Window. The client has previous record on IDTOMIS. The Laboratory cannot download the Biometric template on their IDTOMIS System, where the client trying to have their Drug Test.
SOLUTION: Provide the Whole name of the Client and Birth Date to be given on any Helpdesk available online thru Yahoo Messenger or Thru Landline Calls.
2. ERROR:DUPLICATE ENTRY “12Df00011”
DESCRIPTION: It will appear upon login in the DTO Client. They have downloaded already their DTK (Drug Test Kits) file twice on their IDTOMIS System. New DTK (Drug Test Kits) will not appear on their DTK Inventory.
SOLUTION: Provide the number that appeared on the error message and the DTK (Drug Test Kits) Registration Number generated from the IDTOMIS website to IDTOMIS Helpdesk.
3. ERROR: NO DTK VALIDATED ON DTK INVENTORY
DESCRIPTION: They have not yet downloaded the file from their IDTOMIS system.
SOLUTION: Provide the DTK (Drug Test Kits) Registration Number and your facility number to IDTOMIS Helpdesk.
4. ERROR:RE-INSTALLATION OF IDTOMIS SYSTEM
DESCRIPTION: Before conducting re-installation of IDTOMIS system by the Helpdesk to the DTL (Drug Testing Laboratories), they need to accomplish MFR (Memorandum for Records) thru IDTOMIS website and provide a hard copy of it by clicking print screen button on the keyboard while they are doing it. If it’s thru YM (Yahoo Messenger) and Phone calls only the accomplished MFR (Memorandum for Records) on the website is acceptable.
Problem with error message "CAPTURE BIOMETRICS FIRST?"
If you have encountered this error message while saving the client right after the client register window, don't panic! Just provide us the client's full name and birthday to fixed the error. Just contact the IDTOMIS HELPDESK thru 781-9641 or 651-7800 local 1938 and 2509 and look for Ford, Jun, Arnel, Ezekrista, Paul and Warren for assistance. Thank you.
--Poster August 23, 2011
TAGGING REQUIREMENTS:
Trunkline: 651-7800
Local IDTOMIS IMS: 1938 and 1940
Local IDTOMIS BHFS: 2509
Direct Line: 781-9641 & 711-0650
* YMs will be attended as soon as possible...
Walk-in Clients will be attended until 3PM but straight 8 hours will be available to assist clients.
Maraming Salamat Po.
IDTOMIS UPDATE (December 14, 2012)
RENEWAL APPLICATION?
If you have not SUBMIT or generated an ORDER OF PAYMENT on your renewal application for 2013 before DECEMBER 21, 2012, you need follow guidelines indicated below:
WITHIN METRO MANILA and/or CAN go to DOH, Manila.
1. Get you order of payment from BHFS, Building 15, DOH Manila
2. Pay to the CASHIER
3. Bring the RECEIPT to BHFS for filling.
OUTSIDE METRO MANILA and/or CAN NOT go to DOH, Manila
1. Pay thru PMO POSTAL MONEY ORDER Address to BHFS, San Lazaro Compound, Rizal Avenue, Sta. Cruz, Manila.
2. BHFS will note all the payment done by PMO.
Wait for further updates on this site.
JUST PAY TO CASHIER and/or PMO to DOH,Manila
MARAMING SALAMAT PO!
----December 14, 2012
PLEASE RENEW FOR YOUR 2013 ACCREDITATION ONLINE!
Please be guided that the renewal for accreditation is now at the middle of applying date inclusion. As early as today you have to comply on how to renew your drug testing facilities online on IDTOMIS @ http://115.85.9.99/idtomis/login.jsp !
---Posted October 01, 2012
RENEWAL OF ACCREDITATION MANUAL CAN NOW BE DOWNLOADED ON THE MANUALS AND INSTRUCTION SECTION OR CLICK HERE
Paper-less Renewal Application is applicable yearly. DTL owner still need to provide the necessary requirements as stated in the checklist of renewal to be filed at the laboratory to be presented to the inspection team to the DOH/CHD.
Renewal period start on October to December yearly on IDTOMIS.The word RENEW will appear automatically on the left box just before the name of the drug testing laboratory.
--Posted September 29, 2012
IDTOMIS ERROR DEFINITION & SOLUTION
1. ERROR:“CAPTURE BIOMETRIC FIRST”
DESCRIPTION: It will appear after saving the client’s record on the REGISTER CLIENT Window. The client has previous record on IDTOMIS. The Laboratory cannot download the Biometric template on their IDTOMIS System, where the client trying to have their Drug Test.
SOLUTION: Provide the Whole name of the Client and Birth Date to be given on any Helpdesk available online thru Yahoo Messenger or Thru Landline Calls.
2. ERROR:DUPLICATE ENTRY “12Df00011”
DESCRIPTION: It will appear upon login in the DTO Client. They have downloaded already their DTK (Drug Test Kits) file twice on their IDTOMIS System. New DTK (Drug Test Kits) will not appear on their DTK Inventory.
SOLUTION: Provide the number that appeared on the error message and the DTK (Drug Test Kits) Registration Number generated from the IDTOMIS website to IDTOMIS Helpdesk.
3. ERROR: NO DTK VALIDATED ON DTK INVENTORY
DESCRIPTION: They have not yet downloaded the file from their IDTOMIS system.
SOLUTION: Provide the DTK (Drug Test Kits) Registration Number and your facility number to IDTOMIS Helpdesk.
4. ERROR:RE-INSTALLATION OF IDTOMIS SYSTEM
DESCRIPTION: Before conducting re-installation of IDTOMIS system by the Helpdesk to the DTL (Drug Testing Laboratories), they need to accomplish MFR (Memorandum for Records) thru IDTOMIS website and provide a hard copy of it by clicking print screen button on the keyboard while they are doing it. If it’s thru YM (Yahoo Messenger) and Phone calls only the accomplished MFR (Memorandum for Records) on the website is acceptable.
Problem with error message "CAPTURE BIOMETRICS FIRST?"
If you have encountered this error message while saving the client right after the client register window, don't panic! Just provide us the client's full name and birthday to fixed the error. Just contact the IDTOMIS HELPDESK thru 781-9641 or 651-7800 local 1938 and 2509 and look for Ford, Jun, Arnel, Ezekrista, Paul and Warren for assistance. Thank you.
--Poster August 23, 2011
TAGGING REQUIREMENTS:
Requirements for Tagging of ANALYST:
1. Photocopy of PRC (Professional Regulation Commission) ID (Back and Forth).
2. Photocopy of Training from NRL (National Reference Library).
3. Notarized Contract of Employment. (Specific as Analyst)
4. Letter of Request from the owner address to Atty. Nicolas B. Lutero III CESO III, Director IV
5. Indicate the email address of the said Personnel/Analyst.
6. If the new hired analyst was previously employed from other DTL, resignation letter, receive and approved from the previous DTL should be attached.
7. Drug Test Report from other laboratory.
8. Medical Certificate (Government Issued).
Requirements for Tagging of HOL (Head of the Laboratory):
1. Notarized Contract of Employment. (Specific as Head of Laboratory)
2. Photocopy of Training from NRL (National Reference Library) if not Pathologist.
3. Photocopy of PRC (Professional Regulation Commission) ID (Back and Forth).
4. Request Letter of change of HOL (Head of the Laboratory).
5. Indicate the email address of the said Personnel/HOL.
6. Notarized list of DTL's handled by the HOL.
7. Drug Test Report from other laboratory.
8. Medical Certificate (Governement Issued).
Requirements for Tagging of ASC (Authorized Specimen Colletor/DTL Encoder):
1. Request Letter signed by the owner/HOL.
2. Drug Test Result from other laboratory.
3. Curriculum Vitae including Personal Email Address of the ASC.
4. Indicate also the Date of Birth of the said Personnel/ASC.
5. ASC Training Certificate signed by the Head of Laboratory.
6. Notarized Contract of Employment.
7. Medical Certificate (Government Issued).
--Posted June 26, 2013
IDTOMIS HELPDESK Phone lines:
Direct Line: 781-9641 Trunk Line: 651-7800 Local: 1938, 1940, 2509, 2510, 2507
CP Number: 09952321992
1. Photocopy of PRC (Professional Regulation Commission) ID (Back and Forth).
2. Photocopy of Training from NRL (National Reference Library).
3. Notarized Contract of Employment. (Specific as Analyst)
4. Letter of Request from the owner address to Atty. Nicolas B. Lutero III CESO III, Director IV
5. Indicate the email address of the said Personnel/Analyst.
6. If the new hired analyst was previously employed from other DTL, resignation letter, receive and approved from the previous DTL should be attached.
7. Drug Test Report from other laboratory.
8. Medical Certificate (Government Issued).
Requirements for Tagging of HOL (Head of the Laboratory):
1. Notarized Contract of Employment. (Specific as Head of Laboratory)
2. Photocopy of Training from NRL (National Reference Library) if not Pathologist.
3. Photocopy of PRC (Professional Regulation Commission) ID (Back and Forth).
4. Request Letter of change of HOL (Head of the Laboratory).
5. Indicate the email address of the said Personnel/HOL.
6. Notarized list of DTL's handled by the HOL.
7. Drug Test Report from other laboratory.
8. Medical Certificate (Governement Issued).
Requirements for Tagging of ASC (Authorized Specimen Colletor/DTL Encoder):
1. Request Letter signed by the owner/HOL.
2. Drug Test Result from other laboratory.
3. Curriculum Vitae including Personal Email Address of the ASC.
4. Indicate also the Date of Birth of the said Personnel/ASC.
5. ASC Training Certificate signed by the Head of Laboratory.
6. Notarized Contract of Employment.
7. Medical Certificate (Government Issued).
--Posted June 26, 2013
IDTOMIS HELPDESK Phone lines:
Direct Line: 781-9641 Trunk Line: 651-7800 Local: 1938, 1940, 2509, 2510, 2507
CP Number: 09952321992
HOW TO REGISTER YOUR DRUG TEST KITS ON VERSION 814.3:
Registration of DTKs online can be done by logging on at http://115.85.9.99/idtomis/login.jsp
USE the userid/username of the OWNER of the laboratory, ask the owner their userid. If they can't remember ask the helpdesk for the retrieval of the userid/username.
1. Online register your DTKs using your owner's userid on the IDTOMIS website.
2. Go to Drug Testing Operation MENU
3. Go to New DTK Registration
4. Go to Preferred Date of Inspection, click the calendar box
its not allowed to indicate the date today.only the following day onwards. then click Save Next
5. Click Add button
6. Click the magnifying glass for you to select the type/kind of DTKs you will need for registration
7. Click also the calendar box for Expiration Date. Indicate the same date as the CPR Expiration Date and the qauntity for the registration. then click save button
8. Then click SUBMIT button and the FINISH button.
9. CHDs personnel in-charge will confirm the registration that will be send to the owner's email address.
10. After registration proceed to CHD for validation of kits.
--Posted May 26, 2011
ATTENTION ALL DTLs WHO FILED THEIR ONLINE RENEWAL AND OR PAID THE ACCREDITATION FEE between December 1 - 31, 2010. Due to the large number of December renewals, there are delays in processing and approval of your accreditation. Be informed that you will not be able to operate until such time that your accreditation is approved.
-Posted January 25, 2011
To all DTL owners: Requirements for New/additional Analyst for DTL, letter of request from the owner address to Atty. NICOLAS B. LUTERO III, CESO III, Assistant Secretary, contract of employment, photo copy of Certificate of training from NRL, photo copy of PRC ID. If the new hired analyst was previously employed from other DTL, approved resignation letter should be attached. Please be guided accordingly.
- Posted January 25, 2011
